Internet Banking Help Centre

Get started with internet banking, manage your details, view statements, transfer money and manage your passwords.

Getting Started
Heritage Online
Whether you're on the go, at the office or at home, Heritage Online lets you manage your accounts in one place, at a time that suits you. 
Transfer Money

PayID FAQs
Frequently asked questions about the New Payments Platform (NPP), PayID and Security. 
Transfer money internationally
Send money overseas electronically to an overseas bank account in a specified currency with a Telegraphic Transfer.
Password Help
Services

Activate a card

Instructions on how to activate your Heritage Visa Debit or Credit Card and how to activate a gift card.

Internet Banking FAQs
Frequently asked questions and answers about internet banking with Heritage.
Mobile Banking FAQs

Frequently asked questions and answers about our Mobile Banking App.