Mobile Banking FAQs

Heritage Mobile Banking is a collection of apps and a web based version specially designed to allow access to Heritage online via mobile devices. Mobile Banking does not provide every feature available in the standard Heritage online Internet banking site, however it allows you to view your accounts, list recent transaction, perform transfers and BPAY payments, with new features being added regularly. Heritage Mobile Banking is available as an app for iPhone and Android devices. A web based version is also accessible on mobile devices with internet access and a secure browser. 
You need to be registered for Heritage standard Internet Banking, then you can start using Heritage Mobile Banking or Mobile App immediately with your existing member number and password.
Heritage Mobile Banking includes a number of security layers. The security of your money is guaranteed so long as you observe the Heritage online terms and conditions.
Heritage Mobile Banking has been designed to be quick and simple to use when you are out and about. Please use Heritage online for viewing more historical transactions.
The running balance of your accounts has not been included in Heritage Mobile Banking to allow more effective use of the limited  space on mobile devices with a small screen.
Yes, after logging into the app, select the 'Transfer Money' icon and follow the prompts. The option to add a new payee will appear when you select the destination for the transfer in the 'To' account screen.
No. Please logon to Heritage online to schedule transfers or payments.