Get in touch

Phone us

Heritage Contact Centre
Based in Queensland
Australia: 13 14 22
Overseas: +61 7 4690 9000

Email Us 
info@heritage.com.au

Heritage Access Line
(telephone banking)
13 14 72

Account Enquiries by Fax 

Loans: (07) 4694 9783
Other Accounts: (07) 4694 9782

Head Office

Heritage Bank Limited
ABN 32 087 652 024
AFS Licence No. 240984
Australian Credit Licence 240984

6th Floor
400 Ruthven St
TOOWOOMBA QLD 4350

Postal Address
PO Box 190
TOOWOOMBA QLD 4350

Media Contact
Andrew Fox
Manager, Corporate Communications
0419 714 204
heritagepr@heritage.com.au

Lost / Stolen Cards

To report a lost or stolen card:
Login to Heritage online internet banking or the mobile banking app to deactivate your lost/stolen card. This can be done through the "Services" menu on Internet Banking, or via "Manage Cards" on the app.

Alternatively, call 

Australia: 1800 076 037
Overseas: +61 7 4694 9139