Accessing your account

Access your account in your way with helpful tips on how to activate a card, change your PIN, set up eStatements and other ways to bank.

Card help
Visa Debit & Credit Card FAQs
Frequently asked questions and answers about using your Visa Debit and Credit Card with Heritage Bank.
Supporting you
Supporting you
All FAQs 

We've put together a library of frequently asked questions and answers to help you with your entire banking experience. 

Deceased Estates
Closing your loved one’s accounts at Heritage Bank.
Banking Branchless
No matter where you’re located, we have banking solutions to help you including 24/7 service, online account opening, Bank@Post and much more.  
Speak to us in your language
Chat to us in your language using our free and trusted interpreter service. Available at your local branch and over the phone.
Ways to bank with us

Make payments on the go with smart payment technology including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, and Garmin Pay.

Online security when using computer
Latest security alerts
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.