Heritage suggests customers consider the following when carrying out online transactions:
The following are official Australian Web sites with more information about fraud:
Fraud and identity theft come in many forms, so you need to be constantly vigilant about your financial account and personal information. In particular, Heritage suggests that you:
To help protect from card fraud, Heritage suggests its customers consider the following:
If you believe your card has been compromised, please contact us.
If you suspect someone has stolen your identify, please take the following steps:
If you believe your computer may have been compromised:
Any claims resulting from such activity will be assessed on the details of each individual incident.
The Heritage Fraud team monitors unusual transactions on our customer’s accounts. If you let us know that you will be overseas, we will be in a better position to determine if you are likely to be doing a transaction in a foreign country. Before leaving on your trip:
Information on internet banking services, password maintenance and managing your details.