Frequently Asked Questions

You will need to ensure that you have already registered one or more fingerprints on your device in order to use Fingerprint Login on the Heritage Mobile App.

To register a fingerprint on your device, please go to the security settings on your device and follow the prompts to add a fingerprint.

To turn-on Fingerprint Login:

  • Login into the Heritage Mobile Bank App
  • Go to Settings and select the option for Fingerprint Login
  • Scan your fingerprint to register for Fingerprint Login

You’ll then be able to login using your fingerprint, once the scan successfully matches one of the fingerprints already registered on your device.

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