What is the Device Authentication feature for?
Do I have to do anything to add Device Authentication?
The prompt to authenticate your device will appear in the Mobile Banking App during the following activities:
To authenticate your device, follow the prompt when it appears. It will ask you to accept, then a One Time password will be sent to your mobile phone number you have registered with Heritage. Enter in the One Time Password and your device will be authenticated.
This is a one time process. Once a device is authenticated you will not need to do it again unless you manually remove your device's authentication status in the app settings or disable SMS Security.
Learn how to get started with internet banking, manage your details, view statements, transfer money and manage your passwords.