Be aware of fake websites trying to steal your credentials. Learn more about spotting current scams and protecting yourself here.
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Changes to web chat
From 4 August, Heritage Bank web chat has been retired as we consolidate customer support through our Customer Hub. To speak with the Customer Hub, you can call on 13 14 22, or +61 7 4694 9000 from overseas.
As a customer-owned bank, we’re committed to investing in the services and products our customers need. Remember, you can always call us or locate a branch for your banking requirements.
Fake Heritage Bank login website identified
We've identified a fraudulent website impersonating Heritage Bank and attempting to steal customers' online banking credentials and personal information. The fake site uses our branding and appears to be an official Heritage Bank login page, but it is not associated with us.
Learn how to identify the scam, protect yourself, and what to do if you've already visited the site.
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