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Changes to web chat
From 4 August, Heritage Bank web chat has been retired as we consolidate customer support through our Customer Hub. To speak with the Customer Hub, you can call on 13 14 22, or +61 7 4588 5100 from overseas.
As a customer-owned bank, we’re committed to investing in the services and products our customers need. Remember, you can always call us or locate a branch for your banking requirements.
Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Member Centre
Visit our Member Centre for our latest financial announcements, Annual General Meeting notices, policies, constitution and prudential information.