Frequently Asked Questions
What account can I use for my PayTo agreement?
When you set up a PayTo agreement you'll need to nominate an account for your payment to come from. Our most popular eligible accounts are:
- Simply Access
- Online Saver
- Pension Plus
- Mortgage Crusher
- Business Cheque
- Club Cheque
- Business Overdraft
PayTo agreements cannot be linked to loans, credit cards or accounts where direct debits are not available.
If a business tries to set up a PayTo agreement from an excluded account, they will receive an error and will need to try again with a different Linked Account.
More help
Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.