Frequently Asked Questions
Can I use SMS Security anywhere in the world?
SMS Security is available anywhere where you can receive a standard text message (SMS) to an Australian mobile phone number. If you're travelling abroad and will not have be able to receive text messages, you may like to consider changing to a Pay Anyone password during your trip. Contact us on 13 14 22 to discuss your options.
For more details on receiving SMS while overseas and whether additional charges apply, please contact your mobile phone service provider.
More help
Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.