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Frequently Asked Questions
Is Samsung Pay Secure?
Samsung has partnered with Heritage Bank to safeguard your personal, transactional, and payment information. Samsung Pay uses tokenisation and authentication methods to secure all cardholder information. In addition to the security measures implemented by Samsung Pay, Samsung’s KNOX service constantly monitors suspicious activity within the device to protect from malicious attacks.
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Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.