Frequently Asked Questions

Where can I use Samsung Pay?

Samsung Pay is accepted at any of the millions of stores that accept contactless payments.

You can pay using Visa at VISA merchants worldwide and pay using eftpos at eftpos merchants in Australia. Some merchants may not accept eftpos contactless payments but you can switch between paying with Visa or eftpos on your Heritage card at any time. 

More help

Online security when using computer
Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.