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Frequently Asked Questions
Does Samsung Pay use my actual card details?
No. Samsung does not store customers’ personal / payment information on a Samsung server or on their device.
Your payment information will continue to be managed by Heritage Bank.
Only a device-specific Token, which is used to replace their sensitive payment information is stored on the device. This token is what is used to make payments with Samsung Pay.
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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.