Following the Reserve Bank’s recent decision, we're reducing our existing variable rate home loans by 0.25% p.a. from 26 August 2025. Learn more here.
Frequently Asked Questions
Can someone else create my PayID?
For security and privacy purposes, you must create your own PayID and not provide your details to another person/s to set it up for you. Heritage cannot create PayIDs for customers, however we can provide you with verbal assistance if needed.
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Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.