Frequently Asked Questions

Can I have multiple PayIDs with different financial institutions?

Yes, but a single PayID, like your mobile number, can only be linked to one account. You will need to use an alternative PayID, such as an email address, if you would like to register with another financial institution or another account.

To learn more about NPP and how to set up your PayID, visit our New Payments Platform faster payments page. 

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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.