Frequently Asked Questions

Can I switch to other memberships I have in the App?

Yes. Provided you have linked your memberships in Heritage Online, you'll be able to switch between them in the Mobile Banking App. Go to the  ☰ menu, or your accounts list, and select Switch.
More help

Online security when using computer
Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.