Frequently Asked Questions
Can I switch to other memberships I have in the App?
Yes. Provided you have linked your memberships in Heritage Online, you'll be able to switch between them in the Mobile Banking App. Go to the ☰ menu, or your accounts list, and select Switch.
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Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.