Frequently Asked Questions
How do I reset my Pay Anyone password?
Heritage Online will give you three attempts at entering your Pay Anyone or Authorisation password before temporarily locking this password. If you've unsuccessfully entered your password three times, it will need to be reset by calling Heritage on 13 14 22. Visit our Internet Banking Help centre for more information.
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Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.