Frequently Asked Questions

Can I access Heritage Online and the Mobile Banking App overseas?

Yes, you can. Both Heritage Online and the Mobile Banking App are accessible whilst overseas. Remember, if you have SMS Security set up, you won't be able receive texts from us overseas if your phone is in flight mode. Consider switching to a Pay Anyone password while you travel if your phone is going to be in flight mode. 
More help

Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.