Frequently Asked Questions

How can I deposit cash or a cheque into my Heritage account?

If you'd like to deposit money into your Heritage account, you can do so at one of our branch locations. If you're unable to find a branch close by, you might like to use Bank@Post for your deposit. 

Bank@Post

Bank@Post is Australia Post’s agency banking service and is a convenient option if you don’t have access to a Heritage branch.
 
All you need is your Heritage Visa debit, credit or loan deposit card. With facilities at around 3,500 Australia Post outlets around the country displaying the Bank@Post sign, you can:
  • Withdraw money
  • Deposit cheques and/or cash
  • Check your account balance
More help

Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.