At Heritage Bank, our aim is always to provide you with a great banking experience. But we know that things may not always go to plan. If something does go wrong, we will work with you to make it right.
In dealing with a complaint, our promise is that we will:
You can contact us if you have a complaint about People’s Choice Credit Union products or services and we will make sure it is handled by the most appropriate team.
So that we can fully understand your complaint we will need you to let us know some or all of the following information: