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Frequently Asked Questions
Can I register other people's biometrics on my smart device?
This depends on your device settings. You should not register for biometric login in your Mobile Banking App if you have other people's biometrics set up on your device. This is because you'll be giving them access to your bank accounts and may be liable for any unauthorised transactions.
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Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.