Following the Reserve Bank’s recent decision, we're increasing our existing home, investment and business variable rate loans by 0.25% p.a. from 17 February 2026. Learn more here.
Frequently Asked Questions
How do I order a new Visa Debit Card?
To order a Visa Debit Card on your existing Heritage transaction account, you can:
- Submit a secure 'Contact Us' enquiry when logged into Heritage Online or your Mobile Banking App;
- Call us 24/7 on 13 14 22; or
- Visit your local branch.
Note: For joint accounts or enquiries about ordering a Visa Debit Card for your child, please contact us. If you cancelled an existing card in Heritage Online or the Mobile Banking App due to being lost, stolen or damaged, a new card will be ordered automatically for you.
New to Heritage?
Get your free Visa Debit Card when you open a Simply Access transaction account online or visit your local branch.
