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Frequently Asked Questions
What is a One Time Password?
A One Time Password is a 6-digit number sent to your registered mobile phone. This number is used to authorise certain transactions within Heritage online. A different password is generated on each occasion.
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Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.