Frequently Asked Questions

What has happened to my Pay Anyone Password?

When a member registers for SMS Banking, SMS Security replaces the Pay Anyone Password as the method of Pay Anyone authentication. This means that if members choose to register for SMS Banking in the new Heritage online, they will no longer be able use the old Heritage online to complete functions that require the use of the Pay Anyone password such as adding a new Heritage or Inter-bank payee. Please note that it is not a requirement to sign up for SMS Banking, however members can only have SMS Banking or the Pay Anyone Password, not both.
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