Refer a Friend FAQs

How do I activate my Heritage Visa gift card?

Activating your gift card is easy. Visit heritagebankgiftcard.com.au and use the 4-digit code included with your gift card.

How many people can I refer to Heritage?

You can refer up to 5 of your friends, family or colleagues to Heritage per month.

I recently opened an account and I forgot to tell Heritage that I was referred by my friend

That's ok, it's not too late, you can let us know who referred you to Heritage within 28 days of opening your account. You can either call our Contact Centre on 13 14 22 or visit your closest Heritage branch to let them know who referred you.

Where can I use my Visa Gift Card?

You can use your gift card to make purchases anywhere that accepts Visa pre-paid cards and can process them electronically.There is no PIN - simply sign the back of the gift card If you are paying for an item greater than the gift card amount, advise the salesperson to split the transaction.
More FAQs

Heritage Online Help Centre

Information on internet banking services, regular transfers, password maintenance and managing your details.