Refer a Friend FAQs

How do I activate my Heritage Prepaid Visa gift card received for referring a friend?

If you received a gift card for referring a friend, activating your gift card is easy. Visit heritagebankgiftcard.com.au and use the 4-digit code included with your gift card.

If you received a different gift card, visit our Activate a card page for more information. 

How many people can I refer to Heritage?

You can refer up to 5 of your friends, family or colleagues to Heritage per month.

How do l tell Heritage that I was referred by a friend?

You can let us know who referred you to Heritage within 28 days of opening your account. You can either call our Contact Centre on 13 14 22 or visit your closest Heritage branch to let them know who referred you. 

How do I use my Heritage Prepaid Visa Gift Card?

You can use your Heritage Prepaid Visa gift card to make purchases anywhere that accepts Visa prepaid cards and can process them electronically. There is no PIN - simply sign the back of the gift card If you are paying for an item greater than the gift card amount, advise the salesperson to split the transaction.

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