Frequently Asked Questions

How do I deactivate online redraw?

You have the flexibility to deactivate the online redraw feature at any time, if you choose. 

To deactivate this feature, please complete our Online Redraw Authority form. If there are two or more borrowers on your loan, only ONE Borrower will need to sign the form and return it to us to deactivate this feature.You can access the Online Redraw Authority form online today or contact us to request a copy.

 
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