Frequently Asked Questions

How do I deactivate the online redraw feature?

You have the flexibility to deactivate the online redraw feature at any time, if you choose. 

To deactivate this feature, you will need to complete a new Redraw Authority form. If there are two or more borrowers on a loan, only ONE Borrower is required to sign the form and return it to us to deactivate this feature.

You can access the Redraw Authority form from our website or simply contact us to request a copy.

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