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Frequently Asked Questions
When should I close my PayID?
You must close your PayID if:
- You no longer have authority to use it e.g. if you’ve changed your mobile number or email address; or,
- If you no longer wish to receive payments to your PayID.
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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.