Frequently Asked Questions
Can I temporarily lock my PayID to stop receiving NPP Payments? How do I unlock it when I want to use it again?
Yes, you can lock your PayID if you wish to temporarily stop it receiving payments. Your PayID must be active to enable locking/ unlocking. You can use the PayID menu in the Mobile Banking App to lock /unlock your pay ID. There are no restrictions on locking and unlocking PayID.
If you are having difficulties, please contact Heritage for assistance.
If you are having difficulties, please contact Heritage for assistance.
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