20/01/2020: Heritage Online, mobile and phone banking will be unavailable, and some payments may be delayed, between Tuesday 21 January from 10:30pm until 2:30am Wednesday 22 January, due to scheduled maintenance. Online applications will also be unavailable during this time. Our Contact Centre will remain available 24/7.
Yes, you can lock your PayID if you wish to temporarily stop it receiving payments. Your PayID must be active to enable locking/ unlocking. You can use the PayID menu in the Mobile Banking App to lock /unlock your pay ID. There are no restrictions on locking and unlocking PayID.
If you are having difficulties, please contact Heritage for assistance.