For those affected by severe weather, please see further information and available options on our Financial Hardship page. Learn more here.
Frequently Asked Questions
Who operates a Kids Bank Account?
As a parent/guardian you’ll have full operating authority on the account until your child turns 12. Once your child turns 12, they will be given full operating authority and can begin to transact on the account.
More help
Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.