We're running scheduled maintenance from 10:00 pm (AEST) Tuesday, 10 June to 5:00 am (AEST) Wednesday, 11 June. App and Internet Banking will be unavailable over this time.
Find out more
Frequently Asked Questions
What is a basis point?
When it comes to interest rate changes, you may have heard the term basis point used. Basis points (bps) refers to a common unit of measure for interest rates and other percentages in finance. One basis point is equal to 1/100th of 1%, or 0.01%, or 0.0001. It is used to denote the percentage change in a deposit or loan product. For example, an increase of 0.50% on your home loan interest rates, is an increase of 50 basis points.
More help
Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.