Frequently Asked Questions

How do I make a car insurance or home insurance claim?

How to lodge a claim

How to make a Home/Home and Contents/Contents or Landlord Insurance claim

Do what you reasonably can to prevent any further loss, damage, or liability.
Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary, or loss of insured property.

Start your Home/Landlord Insurance claim online 24/7
Complete the secure online claim form, and a friendly claims representative will contact you as soon as possible to discuss the next steps. 

Alternatively, you can contact the Claims Call Centre on 1300 555 030 to submit your claim. 
The claims consultant will help you through the home and contents insurance claims process. 

How to make a Motor Insurance claim

Do what you reasonably can to prevent any further loss, damage, or liability.
Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary, or loss of insured property.

Start your Motor Insurance claim online 24/7
Complete the secure online claim form, and a friendly claims representative will contact you as soon as possible to discuss the next steps. 

Alternatively, you can contact the Claims Call Centre on 1300 555 030 to submit your claim. 
The claims consultant will help you through the motor insurance claims process.

How to make a Caravan & Trailer Insurance claim

Do what you reasonably can to prevent any further loss, damage, or liability.
Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary, or loss of insured property.

Start your Caravan & Trailer Insurance claim online 24/7
Complete the secure online claim form, and a friendly claims representative will contact you as soon as possible to discuss the next steps. 

Alternatively, you can contact the Claims Call Centre on 1300 555 030 to submit your claim. 
The claims consultant will help you through the caravan & trailer insurance claims process.

 

 

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