For those affected by severe weather, please see further information and available options on our Financial Hardship page. Learn more here.
We’re currently reviewing our interest rates in response to the Reserve Bank’s latest decision. Learn more here.
How do I make a car insurance or home insurance claim?
How do I make a car insurance or home insurance claim?
If your motor insurance or home insurance policy is with Allianz through Heritage Bank and you need to make a claim, here's how.
A convenient way to lodge a car or home insurance claim is via the Allianz online claim form. You can commence submitting your claim notification 24 hours a day, 7 days a week. Once it is lodged, a friendly Allianz claims consultant will contact you.
• Secure form
• No phone queues
• Immediate confirmation number for your reference
You can call Allianz Claims on 1300 555 030 and an Allianz consultant will help you commence the claims process.