Frequently Asked Questions
How do I contact Heritage if I have a query, feedback or complaint?
At Heritage we are always pleased to hear from our customers . People first means putting the needs of our customers first, and hearing what they have to say helps us to achieve this promise. You can make an enquiry or provide us with feedback such as compliments, observations or suggestions by calling 13 14 22, sending an email to info@heritage.com.au or visiting your local Heritage branch.
If you are unhappy with your Heritage experience, learn more about our Complaint Management Promise.
You can also call Heritage from overseas on +61 7 4694 9000.
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Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.