20/01/2020: Heritage Online, mobile and phone banking will be unavailable, and some payments may be delayed, between Tuesday 21 January from 10:30pm until 2:30am Wednesday 22 January, due to scheduled maintenance. Online applications will also be unavailable during this time. Our Contact Centre will remain available 24/7.
Please contact Heritage as soon as possible. Once you report your Heritage card as lost or stolen, you will not be able to use it for purchases using your digital wallet. You will need to remove this card from your digital wallet. After you receive the replacement card you must add the new card to your digital wallet.