Frequently Asked Questions

Can I use Apple Pay to make cash withdrawals?

No. At this stage you can’t use Apple Pay to withdraw cash. You’ll need to continue to use your plastic card to complete these transactions.
More help

Online security when using computer
Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.