How do I change my Apple Pay payment network from Visa to eftpos?
When you add your Heritage Bank Visa Debit or Credit Card to Apple Pay, the card will be defaulted to the Visa network for payments with Apple Pay.
How to change the payment network on iPhone
To change the payment network on iPhone, open the Wallet app, tap on your Heritage Bank card, tap the more button , choose the network.
How to change the payment network on Apple Watch
To change the payment network on Apple Watch, double-click the side button and select your Heritage Bank card, tap your card, choose the network.
If you have already added your Heritage Bank card to Apple Pay and do not see this option, you may need to re-add your card - learn how.
Where can I use Apple Pay?
You can use Apple Pay wherever contactless payments are accepted or you see the contactless symbol:
Apple Pay is easy to use, and works with the Apple devices you use every day. You can make secure purchases in stores, within selected apps and on participating websites.
How do I make payment in stores with an iPhone?
To pay with Face ID – double click the side button, glance at your screen, then hold the iPhone near the reader.
To pay with Touch ID – hold your iPhone near the reader and rest your finger on Touch ID.
To pay with device passcode – hold your iPhone near the reader and enter your device passcode
How do I make payment in stores with an Apple Watch?
With an Apple Watch you double-click the side button and hold the display up to the contactless reader to authorise a payment – whilst wearing the Apple Watch.
Please note: the Apple Watch NFC feature has to be activated before Apple Pay will work. When you strap your Apple Watch to your wrist you will be prompted to enter the device passcode. This will enable Apple Pay. If the Apple Watch is removed from your wrist, so skin contact is lost, Wrist Detect detects that skin contact has been lost and Apple Pay and the NFC feature are deactivated.
How do I make Apple Pay payments within an app or on participating websites?
To pay in selected apps and on the web in Safari on your iPhone, iPad, Apple Watch, select Apple Pay at the check-out and complete the payment.
With Face ID glance at your screen, for Touch ID place your finger on Touch ID or you can enter the device passcode. For Apple Watch double-click on the side button.
Be sure to check your billing, shipping and contact information to make sure that they’re correct. If you want to pay with a different card, tap > next to your card.
If you need to, enter your billing, shipping and contact information. Apple pay will store that information, so you won’t need to enter it again.
Can I use Apple Pay to make a payment on a website using my Mac?
To pay on the web in Safari on your Mac, select Apple Pay and complete the payment using either your iPhone or Apple Watch. On Mac models with Touch ID, pay using Touch ID.
Your Mac needs to be signed in to the same iCloud account as the iPhone or Apple Watch and have Bluetooth enabled on your Mac.
At the check out
a) The default card can be changed by clicking the button next to the default card and selecting a new credit or debit card from any iPhone or Apple Watch which is nearby and signed into the same iCloud account.
b) If you need to, enter your billing, shipping and contact information. Apple Pay will store that information on your iPhone, so you won’t need to enter it again.
Can I use Apple Pay to make cash withdrawals?
Which card does Apple Pay use when I pay?
Do I need an internet connection to use Apple Pay to make purchases?
Is there a transaction limit when using Apple Pay in store?
No, there is no transaction limit when using Apple Pay. For transaction over $100 you might be asked to enter your card PIN on the retailer’s payment terminal.
Can I use Apple Pay overseas?
Apple Pay will work in all countries where contactless payments are accepted and where you've selected the Visa (CR) network to make your purchase. We recommend you take your plastic card as a backup, as not all merchants in all countries may support contactless payments.
You might also like to notify Heritage of your intention to travel so that we can note this on your account.
How do I return an item purchased with Apple Pay in stores?
You take the item(s) back to the retailer as normal. Some retailers will be able to offer refunds back to the device from which the original payment was made, while others may have to refund the plastic card.
If the retailer is able to refund the device used to make the original purchase, you:
You may need to provide the last four digits of your Device Account Number to the retailer. This can be found by opening the Wallet app on your iPhone, tap the card and tap the symbol and then scroll down to find Device Account Number.
Will I be able to view my Apple Pay transactions within the Wallet app?
Will I be able to view my Apple Pay transactions in my bank statement?
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