Frequently Asked Questions

How do I update my Heritage card in Apple Pay to include the eftpos payment network?

iPhone

To update your Heritage card on a compatible iPhone:

Step 1

Remove your Heritage card from Apple Pay on your iPhone.

Open Wallet, tap your Heritage Bank card, tap the more button in the upper-right corner, then select "Remove This Card".

Step 2

Add your Heritage Bank card back into Apple Pay on your iPhone.

Open the Wallet app, tap the Apple Pay Wallet Icon sign in the upper-right corner and follow the prompts.

When prompted to add your card select "Add a Different Card" and add your card using the iPhone camera to capture the card information or by manually entering your card details.

Once your Heritage card is re-added, you'll have the option to change your default payment method from Visa (CR) to eftpos (SAV). 


Apple Watch

To update your Heritage card on a compatible Apple Watch:

Step 1

Remove your Heritage card from Apple Pay on your Apple Watch.

Open the Watch app on your iPhone, go to the My Watch tab and select Wallet & Apple Pay, tap the card, then select "Remove This Card".

Step 2

Add your Heritage Bank card back to Apple Pay on your Apple Watch.

Open the Apple Watch app on your iPhone, tap “Wallet & Apple Pay” tap “Add Card” and follow the prompts.

When prompted to add your card select "Add a Different Card" and add your card using the iPhone camera to capture the card information or by manually entering your card details.

Once your Heritage card re-added, you'll have the option to change your default payment method from Visa (CR) to eftpos (SAV). 

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