At Heritage, we support our customers with award-winning products and customer service that genuinely puts People first.
As Australia's largest customer-owned bank, we know that helping our customers reach their financial dreams is not just about great products, it's about their entire banking experience.
That's why we strive to provide authentic customer service that goes above and beyond. We put People first in everything we do, but don't just take our word for it!
Read about our latest and historical awards below.
For the second year in a row, Heritage has been named the Most Authentic Bank in Australia by J D Power.
We're back to back winners of Mozo People's Choice for Outstanding Customer Satisfaction and Most Recommended Bank.
To top it off, we're the number one bank in Australia on Forbes 2020 list of Worlds Best Banks.
Our Home Advantage Package won the 2019 Mozo Experts Choice for Packaged Home Loans in March 2020.
Our Home Advantage Package 3 Year Fixed Rate Home Loan for Investors won the 2020 RateCity Gold Award for Investor 3 Year Fixed Home Loan.
Our Business Cheque Account was awarded a Canstar 5-Star Rating for Outstanding Value Business Transaction Account in July 2020.
Our Business Line of Credit with Residential Security and Non-Residential Security were awarded a Canstar 5-Star Rating for Outstanding Value Business Loan in May 2020.
In March 2021, our Online Saver Savings Account was awarded the RateCity Gold Award for Best Standard Savings Account. Our Target Bonus Savings Account was also awarded the RateCity Gold Award for Best Regular Savers Account.