Decade of recognition highlight's Heritage's great culture

19 October 2020

Being named as an Employer of Choice in The Australian Business Awards 2020 makes it an incredible 10-straight years Heritage Bank has been recognised as a great place to work.

This latest Australian Business Awards accolade makes it seven-straight years as an Employee of Choice for Heritage to go along with being named a Recommended Employer for three years prior to that run.

This decade of recognition as a terrific place to work highlights the impressive culture at Heritage Bank, which underpins its People First approach to customer service.

“We’re proud of the culture we have built at Heritage as we know it’s important we attract and retain great staff,” Heritage Bank Chief People Officer Margo Dewar said.

“We offer a range of attractive benefits for our team members including great training opportunities, discounts on Heritage banking products and services, recognition through our peer-driven Heritage Heroes program as well as plenty of opportunities to support the communities in which we operate.

“By ensuring we have a healthy work culture, our talented and dedicated team members then work hard to provide the quality products and service that Heritage is known for, which then benefits our members.”

Ms Dewar said Heritage has continued to invest in learning and development across the bank’s 800 strong workforce, which has been made all the more challenging through with COVID-19 workforce restrictions.

“We have had to adjust many of our approaches to ensure our teams continue to experience the wide range of our training and support services,” she said.

“The added flexibility and work-life balance that we have seen through this period will now become permanent features of our working lives, and we are already seeing the benefits of this.

“We are receiving an increased level of career enquiry from really talented people who want to work with us and the silver lining of COVID. has opened up these opportunities.

“At the end of the day, 10 years’ worth of recognition is something to be really proud of.”

The Australian Business Award for Employer of Choice recognises organisations that develop workplaces that maximise the full potential of their workforce through established policies and practices which demonstrate effective employee recruitment, engagement and retention.

Entrant organisations are required to demonstrate their achievements across the key areas of organisational culture; leadership & strategy; employee education, training & development; employee health, safety & satisfaction; performance management; recognition & remuneration.

For more information on The Australian Business Awards and the 2020 Employers of Choice winners, visit

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