Mobile Banking App
We want to make it easier for you to keep up to date with your finances. SMS and Email Alerts makes it even easier to keep track of significant actions on your accounts. When you register for SMS Services, you'll be able to choose from a set of defined alerts.
Then, when one of these alerts is triggered, you'll receive real-time notification, to your mobile phone or inbox. Alternatively, you can specify a time range during which you're happy to receive alerts. For example, you can set up an alert to let you know whenever a Visa Authorisation for more than $500 is processed, or when the balance of your transaction account falls below $10.
Email alerts are free. SMS Alerts are $0.25 per SMS sent.
To help keep your information and finances safe, you will receive free security notifications via email or SMS if changes are made to your residential or mailing address, mobile number, phone number, email address, statement frequency, Pay Anyone password, periodic payments or Heritage Online transfer and BPAY limits.
You will also receive notifications if:
You can opt out of the service by phoning 13 14 22, or visiting a branch. However, it is recommended to leave these notifications turned on to help keep your accounts and personal details as safe as possible.
Information on internet banking services, regular transfers, password maintenance and managing your details.