20/01/2020: Heritage Online, mobile and phone banking will be unavailable, and some payments may be delayed, between Tuesday 21 January from 10:30pm until 2:30am Wednesday 22 January, due to scheduled maintenance. Online applications will also be unavailable during this time. Our Contact Centre will remain available 24/7.
Ensure you have the latest version of the Heritage App, by checking in either the App Store (Apple) or Play Store (Android).
If your App is up to date, the Financial Institution you are transferring the funds to may not accept NPP payments. You will still have the option to transfer funds via direct entry (taking up to 2 business days).
More help
- General FAQs
- HOVA FAQs
- HOVA FAQs
- Card Management FAQs
- Samsung Pay FAQ's
- Mobile Banking FAQs
- Google Pay FAQ's
- Fingerprint Security FAQs
- NPP General FAQ's
- Device Authentication FAQs
- Internet Banking FAQs
- Pay Anyone FAQs
- Digital Wallet FAQs
- Redraw FAQs
- SMS Security FAQs
- Online Security FAQs
- Google Pay Troubleshooting
- Google Pay Security FAQ's
- NPP Security FAQ's
- NPP Troubleshooting
- Samsung Pay Troubleshooting
- Samsung Pay Security FAQ's
- Refer a Friend FAQs