Frequently Asked Questions

Why can't I see a running account balance in the App?

The running balance of your accounts has not been included in the Mobile Banking App to allow more effective use of the limited space on mobile devices with a small screen. If you'd like to see the running balance of your account, login to Heritage Online on a desktop computer or your mobile browser.
More help

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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.