Frequently Asked Questions

When viewing my transactions, why can’t I see a running balance of the account?

The running balance of your accounts has not been included in Heritage Mobile Banking to allow more effective use of the limited space on mobile devices with a small screen.

More help

General FAQs
Card Management FAQs
Samsung Pay FAQ's
Mobile Banking FAQs
Google Pay FAQ's
Fingerprint Security FAQs
NPP General FAQ's
Device Authentication FAQs
Internet Banking FAQs
Pay Anyone FAQs
Digital Wallet FAQs
Redraw FAQs
SMS Security FAQs
Online Security FAQs
Google Pay Troubleshooting
Google Pay Security FAQ's
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NPP Troubleshooting
Samsung Pay Troubleshooting
Samsung Pay Security FAQ's
Refer a Friend FAQs

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