Google PayTM Security FAQ's

Is Google Pay secure?

Google Pay protects your payment info with multiple layers of security to help keep your account safe.

Are my credit and debit card numbers passed to the merchant when I shop in-stores?

When you use your phone to pay in stores, Google Pay doesn’t send your actual credit or debit card number with your payment. Instead, an encrypted virtual account number is used to represent your information – so your real card details stay safe.

What information is stored about my purchases?

Transaction data that is stored on your device is kept anonymously and recent purchase history remains private, and is not used for marketing purposes.

What if my device is lost or stolen?

If your device is lost or stolen, you can easily find, or erase your device using Android Device Manager. Call us immediately on 13 14 22 and assist you to suspend or delete the relevant cards from the Google Pay App. If you purchase a new device then you will need to add your eligible Heritage Visa cards to the Google Pay App. In the meantime, you can continue to use your physical card without interruption.

Is there any verification required to make a purchase?

For purchases over $100, you will need to enter your physical card PIN at the terminal. 
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