What is a customer owned bank?
At Heritage, we've always acted with the greater good of our community in mind. As Australia's largest customer-owned bank, acting responsibly and ethically has been inherent in our operations since we were founded in 1875. At our core, we exist to serve the interests of our members, and their communities, not to maximise profit for shareholders.
We understand that the longevity of our society depends on the sustainability of our environment, our communities and our business practices. This is why we've developed our Environmental, Social and Governance Framework.