Frequently Asked Questions

Who are the Credit Reporting bodies in Australia?

Credit reporting bodies are independent organisations that securely report credit and personal information to credit providers to help them assess a credit application. Heritage uses three different credit reporting bodies – Equifax, illion and Experian.
More help

Know what's in your credit report
Comprehensive Credit Reporting has arrived in Australia. Learn more about what this means for you and how you can get a free credit check.
Extra repayment calculator
Calculate how much you could be saving in interest or whether you can shorten your loan term by making additional repayments over and above your current monthly repayment.
Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.