Customer-owned banking

Move to a bank with award-winning customer service
Heritage is Australia's largest customer-owned bank. With a history going back to 1875, we've always been in the business of helping Australians realise their financial dreams.

What's the difference between a bank and a customer-owned bank? We're independent - owned by our customers, not shareholders. So instead of pursuing massive profits, our focus is on putting People first.

Customer Satisfaction

It's a promise.

Heritage has won Mozo's 2018 People's Choice award for Outstanding Customer Satisfaction. Just another way we're putting People first.

Real stories by real customers

James Hecker
New pool thanks to savings
Switching has paid huge dividends for Hatton Vale couple James and Tracy Heck. Now their two kids will now spend this summer splashing around in a new pool.

Parental advice pays off for Mat
The Royal Commission into the banking sector has indirectly saved 32-year-old Brisbane truck driver Mat Brown around $30,000 on his home loan repayments.