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Head Office

Heritage Bank Limited
ABN 32 087 652 024
AFS Licence No. 240984
Australian Credit Licence 240984

6th Floor
400 Ruthven St

Postal Address
PO Box 190

Email Us

Lost/Stolen Cards

To report a lost or stolen card:
Australia: 1800 076 037
Overseas: +61 7 4694 9139

Alternatively, login to Heritage online internet banking to deactivate your lost/stolen card. This can be done through the "Services" menu.

Phone Us

Heritage Contact Centre
Australia: 13 14 22
Overseas: +61 7 4690 9000
Opening Hours: 8:30am - 7:00pm AEST Mon to Sat

Heritage Access Line (telephone banking)
13 14 72

Media Contact
Andrew Fox
Manager, Corporate Communications
0419 714 204

Account Enquiries by Fax
Loans: (07) 4694 9783
Other Accounts: (07) 4694 9782

* Based on a $150,000 loan over 25 years. WARNING: This comparison rate is true only for the example given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

Interest rates are on a per annum basis. Rates and special offers are correct as stated but subject to change without notice. Discounts shown are not available in conjunction with any other interest rate discount or special offer, and do not apply to internal refinances.