External services for financial support

If you need extra support, there are a range of free services you can access confidentially for information and counselling on your situation.

Financial hardship

  • National Debt Helpline: A free, confidential counselling service that helps people tackle their debt problems. Please visit National Debt Helpline or call 1800 007 007
  • Australian Financial Security Authority (AFSA)AFSA is a free online Government service providing information and statistics, as well as application forms for managing debts and insolvency in Australia
  • Money SmartMoneysmart is a free online Government service that provides tips, tools, and guidance to help Australians take control of their money
  • Credit Smart: Credit Smart offers tools and advice to manage your credit rating.  Visit Credit Smart for more information.
Financial vulnerability

  • The National Sexual Assault Domestic Violence Counselling Service - 1800RESPECT:  This service offers confidential online and telephone counselling. Visit 1800RESPECT or call 1800 737 732
  • LIFELINE: 24/7 crisis support and suicide prevention services. Visit LIFELINE or call 13 11 47
  • Elder Abuse Hotline: For anyone who experiences, witnesses or suspects  an older person is being abused. Visit Elder Abuse Prevention Unit or call 1300 651 192
  • Kids Helpline: 24/7 online and phone counselling service for young people aged 5 to 25. Visit Kids Helpline or call 1800 551 800
  • Beyond Blue: 24/7 phone and online counselling for people affected by anxiety, depression, and suicide. Visit Beyond Blue or call 1300 224 636
  • Mensline Australia: An online and phone counselling service offering support exclusively for men. Visit Mensline Australia or call 1300 789 978
  • Ask Izzy: A confidential 24/7 service which connects people to nearby housing, meals, money help, health services and crisis support. Visit Ask Izzy for more information

National Disability Services (NDS): NDS is Australia's leading body for non-government disability service organisations, representing over 1100 non-government service providers. NDS members operate several thousand services for Australians with all types of disability. Visit NDS for more information or find your local NDS here.