Heritage Bank will
work closely with customers affected by current flood and cyclone damage to
help them get through any financial difficulties they might face, CEO Peter
Lock said today.
Mr Lock said Heritage
recognised that the terrible damage people had suffered to their property and
lifestyle would also affect their financial situation.
“We know we have
customers who have been hit hard by these disastrous events and are going
through unbelievably tough times,” he said.
“The last thing these
people want to be worried about at this stage is how to meet their loan or
credit card repayments.
“I want to assure
affected customers that we do have a comprehensive Hardship Relief Policy in
place, which recognises borrowers could be facing financial difficulties and
helps work out a way to get through those issues.”
Heritage assesses each
application for hardship relief on its merits and works with the customers to
develop the best solution possible.
If you have been affected, please phone 1800 222 030 during business hours or go to our
website to find out more about our hardship
* Based on a $150,000 loan over 25 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.