Troubleshooting tips

Learn how to clear cookies and check your web browser version with our helpful how-to videos.

Please note, clearing cookies will also log you out of any websites you are currently logged into.

Chrome browser

 Read or download printable instructions for this task here.

Internet Explorer


Read or download printable instructions for this task here.

Chrome browser

Read or download printable instructions for this task here.

 Internet Explorer

Read or download printable instructions for this task here.